Privacy policy


Privacy Policy

This Privacy Policy describes how SPL (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from splbrand.com.

 

 

 

1. Information We Collect

 

When you visit our site or place an order, we may collect the following information:

  • Name, email address, billing and shipping address
  • Payment information (processed securely via Shopify or third-party payment providers)
  • Phone number (if provided)
  • IP address, browser type, and device data

This information is used to process transactions, fulfill orders, provide customer support, and improve your shopping experience.

 

 

 

2. How We Use Your Information

 

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you (e.g., order confirmations, updates)
  • Screen orders for potential fraud or risk
  • Provide support and customer service
  • Improve and optimize our website and marketing efforts

We do not sell, trade, or rent your personal information to third parties.

3. Sharing Your Information

We share your information with trusted third parties only as necessary:

  • Shopify (e-commerce platform)
  • Payment processors (e.g., PayPal, Shop Pay)
  • Shipping carriers (e.g., USPS, UPS, DHL)

You can read more about Shopify’s data handling here:

🔗 Shopify Privacy Policy

4. Cookies

We use cookies to maintain your shopping cart, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.

5. Your Rights (EU/EEA Residents)

If you are located in the European Union or European Economic Area, you have the right to:

  • Access the personal data we hold about you
  • Request that your personal data be corrected, updated, or deleted
  • Object to processing or request data portability

To exercise these rights, please contact us at splbrand.us@gmail.com.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted to this page and are effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

SPL Brand

📧 splbrand.us@gmail.com